Get support
Contact details for both general and technical queries
General support
If you’ve got questions about Our Future Health, we’re here to help.
Email: access@ourfuturehealth.org.uk
We’ll get back to you as soon as possible.
Technical support
For technical queries related to the Trusted Research Environment (TRE) contact the TRE Support team. You can get in touch in two ways:
Via your TRE account
Log in to https://platform.dnanexus.com/
Select Help from the main menu
Select Contact Support from the dropdown menu
A contact form will open in a modal window. Fill out the form and select Send
Via email
Contact the support team with details of your query at ourfuturehealth-support@dnanexus.com.
You will receive an automated reply after sending your query, confirming that it has been logged in the TRE Support tracking system.
Last updated